Refund policy

RETURNS, REFUNDS AND EXCHANGES POLICY

How To Return / Exchange An Item

All items must be returned in original, unused condition, unless there is a manufacturer's defect.  Merchandise that has been worn, used, or altered will not be accepted for return or exchange.  Return items in original packaging, including all inserts, and all the original tags attached within 30 days of date of purchase.

All SALE items are final purchase only; no returns, refunds, or exchanges will be allowed. 

NOTE: You are responsible for all shipping charges and for any loss or damage incurred during shipping.  Shipping and handling charges are non-refundable, unless we determine that the product is being exchanged due to manufacturer's defect.

Refunds will be offered in the original method of payment or an exchange.

If you receive an item damaged during shipment or have any other concerns after receiving your order, please contact us immediately at 860-210-3846.

Warranty information: Warranty is Manufacturer's warranty only.

Mail your returned item to:

The Canterbury School 

c/o The School Store

101 Aspetuck Ave

New Milford, CT 06776